Recent Posts

Commercial Loss Restoration

4/15/2021 (Permalink)

Commercial restoration loss to your business? No need to wait call SERVPRO of Klamath and Lake Counties for all your restoration needs. With 24 hour assistance at your fingertips with just one call. SERVPRO of Klamath and Lake Counties is available to any Fire, Water, Sewage, Covid cleanings, Mold remediation, Rebuilds, and even Asbestos testing. Each and every customer is extremely important to us and making sure each customer is taking care from start to finish is our goal. For any questions on commercial restoration call SERVPRO of Klamath and Lake Counties today.

(541)-773-3740

Can your Business File A Clam For Smoke Damage With Your Insurance Carrier?

4/15/2021 (Permalink)

Did your commercial building or the suite next to yours recently have a fire and now you smell smoke or have smoke related damage?  Is smoke damage a covered loss on your commercial insurance policy?  We recommend that you contact your insurance carrier so you can learn more about what you need to know about smoke claims.

Soot Damage and Insurance

Good news is that in most cases, damage from smoke will be covered under your commercial insurance policy.  Remember the sooner you act upon following these steps, could help improve the restoration of your property to its pre-damaged condition.  Your preparedness could also help with your insurance company getting quick approval on your claim.

  • Get in touch with your insurance company or agent and file a claim, report the smoke damage.
  • Call a professional smoke cleanup company to help assess your loss and provide details of the cleanup process.
  • Take photos of any damaged items, and documents, receipts for any repairs that need to be performed.
  • Know that your insurance company will send an adjuster to survey the damage.     
  • Know that your insurance company will require proof that the money they pay you will be going towards your restoration and repair.     

Smoke damage claims and the efforts to communicate with your adjuster may be challenging.  However, if you have done your due diligence in following these steps, your post-fire experience can be a positive one.

SERVPRO of Klamath and Lake Counties is here to help you painlessly deal with the fire damage, the soot damage or the smoke damage. Call us at: 541-363-0800.

Asbestos Testing

4/15/2021 (Permalink)

April when the flowers and the nice weather start to bloom along with renovations to your home start to begin. Before tearing into that wall or turning the basement into the master bedroom, did it get it tested… for what you may ask? Asbestos! Many buildings constructed before 1980 contain asbestos — a naturally occurring mineral used in everything from insulation and roofing to ceiling tiles, flooring, paint and adhesives between the 1940s and 1970s. Asbestos is extremely dangerous and could cause extreme health problems. SERVPRO of Klamath and Lake Counties does the sampling and the testing for you, if Asbestos is found we can take care of the entire Asbestos Abatement- Removal. When remodeling and deposing of the non needed materials, you have to get them tested before the dump can accept them. To schedule an appointment for testing call SERVPRO of Klamath and Lake Counties (541) 773-3740

Water Leaks and Restoration Clean ups

4/15/2021 (Permalink)

Water, Flood and Pipe Leaks

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?
Call Today – (541)479-2500

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Klamath and Lake Counties is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Klamath  community and want to do our part to make our community the best it can be.

Did a Sewage Back Up happen in Your Home Here's how We Can Help

4/15/2021 (Permalink)

A sewer backup in the home can be considered an emergency if the contaminated water has the chance to spread out onto your belongings or soak into the flooring or carpet. This type of water likely contains various bacteria and viruses that can pose a danger to you and your family members if ingested or touched. There are some things you can do to minimize damages before calling a professional sewer cleanup and remediation crew to fully decontaminate the area and make it safe for you to use again.

Cleanup Process

Protective Clothing: Put on protective clothing including rubber gloves, boots, and eye-wear before attempting any sewer cleanup.

Turn Off Electricity: If the electricity distribution panel is nearby and above water, shut it off using a dry wooden stick.

Turn Off Water: Do not use water in the home, and to ensure no one accidentally turns a faucet on, it might be good to turn the water off to the whole house.

Turn Off Air Conditioning: This is to make sure no contaminated dust can circulate around the house and contaminate the whole HVAC system.
Remove Clean Items: Take all uncontaminated items away from the area.

Add Bleach to Standing Water: Feel free to add bleach to any standing water to decrease the level of contamination.

Call for Advice: If your home uses the public sewer, call the sewage department for advice, or the local health department if you have a septic system.

Call Insurance: Let your insurance company know what has happened immediately if you intend on filing a claim to cover repairs.

Call a Professional Restoration Company: Working with the professionals can help give you peace of mind that the sewer cleanup job is thorough, while saving you time and effort. The professionals can also repair structural damage, clean all of your contaminated belongings, and remove any lingering odors.

Sewer backups can result from clogged plumbing in the home, municipal issues, local flooding events, or even a flooded toilet. It’s always recommended in Klamath and Lake Counties to play it safe when it comes to sewage messes and take extra precautions for your health by wearing protective gear, and/or working with a water damage restoration company such as SERVPRO of Klamath and Lake Counties to put your home back to normal.

FEMA'S Type of Assistance Information

4/15/2021 (Permalink)

If you have suffered damages from a storm, then you need to be aware of FEMA. Likewise, this is a resource everyone in Southern Oregon should at least be aware of when a storm is on the way. It is the Federal Emergency Management Agency, and it provides assistance to people whose homes were damaged after a natural disaster. The agency provides other types of support as well, including:

  • Emergency assistance
  • Financial assistance
  • Miscellaneous support

If you are going to take advantage of this resource, you need to understand what kind of support you can receive from them.

Emergency Assistance

When the flood waters are on the rise, you should not expect immediate help from the agency. The agency focuses on providing assistance when flooding is over, but they still can help you in the form of resources and partners. The agency has a mobile app that can provide information about emergency shelters and evacuation guidelines in your local area. If you are in need of immediate help, you should call 911 instead or your local emergency management agency. FEMA partners with certain emergency relief companies, and may be able to help you receive the support you need.

After the Storm

When the disaster is over, this is the time when The Federal Emergency Management Agency can really provide you with support. After you apply, an inspector will evaluate how severe the damage you suffered is. This should never be a substitute to your own insurance coverage, but rather a resource you use in addition to it. Along with helping you recover financially, the agency can provide medical and dental services, as well as covering funeral costs. FEMA cannot take care of all storm reparations, so it might be beneficial to research a private reconstruction company too. With the right help, you can repair and move on from any disaster that affected you.

SERVPRO of Klamath and Lake Counties is one such company with all of the expertise and equipment needed to recover from a major flooding or natural disaster event. We suggest that you contact us in order to have a complimentary Emergency Readiness Plan (ERP) prepared and on hand just in case you ever experience the type of event where it will come in very handy. For more information, call us at: (541) 773-3740.

Preventing Moisture From Getting in Your Building and Causing Damage

4/15/2021 (Permalink)

Rain and flooding from a major storm in Jackson County can result in costly damage to the interior and exterior of your business. In order to protect your business, it can be valuable to know how to prevent moisture from entering your building and causing damage.

  1. Create a Physical Barrier

In order to decrease the likelihood of water and mold damage to your building, it can be helpful to put a barrier between your building and the elements. A building envelope acts as a water-resistant cover and protects your business from strong winds and heavy rains. In order for the envelope to be of use, it’s often important to make sure the envelope is securely placed around your building before a storm hits.

  1. Inspect Your Building Before the Storm

Rain damage can occur seemingly without warning, and it may be necessary to contact storm restoration experts to fix the damage. However, it’s often preferable to prevent damage from occurring in the first place. By inspecting your building before a storm, you are likely to notice if there are any loose shingles, small holes or other areas where water may be able to enter your building. Inspecting the building frequently will allow you to make the necessary changes that can help to prepare your property for a disaster.

  1. Clear and Reposition Gutters

If your property’s gutters are clogged or are positioned too closely to your business, the likelihood of water damage and mold growth increases. In order to avoid black mold growth and other issues related to water damage, it can be useful to clear your business’s gutters before a storm. Moving your gutters to ensure the flow of water is not directed at your building’s foundation can also be helpful.

Though storms have the potential to cause major issues for a business, preventing moisture from entering the building can make damage less likely to occur. By creating a physical barrier, inspecting your property before a storm and clearing and repositioning your building’s gutters, you can help to keep your business safe from rain damage.

24/7 Emergency Restoration at Your Finger Tips

4/15/2021 (Permalink)

SERVPRO of Klamath and Lake Counties provides 24 hour fire and water damage restoration service in Jackson County.

SERVPRO  is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - (541) 773-3740

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Klamath and Lake Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to any Disaster

4/15/2021 (Permalink)

A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Why SERVPRO?  Faster Response 24 Hours a day 7 days a week

Call 541-773-3740

Anytime day or night we have staff available 24 hours 7 days week.  Water, Fire, Storm, Flooding, emergencies wait for no one.

You will actually speak with a live staff member 24/7, no answering machine or recordings.

You can also email SERVPRO of Klamath and Lake Counties

at office@SERVPRO10766.com for general

information or billing@SERVPRO10766.com for

questions about billing.

Restoration on Contents After a Storm Hits

4/5/2021 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO of Klamath and Lake Counties understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO of Klamath and lake Counties specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product

If you have Questions,Call Us Today

541-773-3740